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True
About True
True is a recognized leader in commercial refrigeration, True has earned every aspect of their reputation with over sixty years of manufacturing truly exceptional commercial refrigeration equipment. Today, True commitment to value, real-world performance and the overall sustainability of their operations continues to distinguish them from their competitors and cement True as a leader in commercial refrigeration and corporate responsibility. Meanwhile, their remarkable technological and design expertise drives True refrigeration products towards new improvements and innovations today and well into the future.
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T-49
TSSU-48-12
T-49F
TSSU-27-8
GDM-23
T-19
T-23
GDM-47
T-72
FSW Preferred Brand
This designation is bestowed upon a select group of vendors who consistently exceed our expectations in quality of workmanship, order fulfillment, customer service and support.
Average Product Rating
We averaged all of the customer ratings we have received on True products to come up with an average product rating. This rating represents our overall customer feedback on this brand.
True’s Pledge While energy efficiency has always been a part of their design process, True understands that it takes much more than just reducing energy consumption to protect the environment. In fact, over the last 10 years True has reduced their water consumption by 58%, reduced TRI (Toxic Release Inventory) reported chemical releases by 83%, reduced the release of CO2 by 142,000 metric tons and recycled an incredible 98% of their scrap metal. These are the result of True’s pledge to reduce their carbon footprint and minimize the environmental impact of their products and operations, and they are just one more reason to make a True choice.
Voted Best in Class Winners of the prestigious Best in Class award from Foodservice Equipment and Suppliers Magazine for both their upright/reach-in refrigerators and prep tables for each of the last ten years, True’s reputation of building only the very best refrigeration products available is clearly much more than just an empty boast. In fact, the Best in Class awards are decided each year by a survey of both customers and experts in the industry, and for the past ten years, True’s quality and value has made them stand out as the clear leader in refrigeration. So, when you choose your next commercial refrigerator, choose quality, and choose a True refrigerator.
Made in the USA For True, Made in the USA is about much more than just a marketing ploy or a sticker on a cabinet. It is about product quality and creating jobs for Americans. As part of their commitment to producing high quality products that are manufactured in the USA, True manufactures every cabinet using an industry-leading combination of top quality components and materials that are designed to ensure superior cabinet performance and maximum longevity.
Ecomate® Foam As part of its commitment to overall sustainability, True is pioneering the use of an advanced, CFC-free foam called Ecomate®. This innovative polyurethane foam is remarkable in that it presents zero ozone depletion potential (ODP) and zero global warming potential (GWP). Best of all, because it is foamed in place and is incredibly dense, it provides unparalleled strength, rigidity and an increase to an already industry-exceeding insulation factor.
Superior Refrigeration Systems Because True takes the time and effort that others don’t, their refrigeration systems are unlike any other in the industry. Reliable and environmentally friendly, they feature some of the industry’s coldest holding temperatures, shortest run times and lowest energy consumption. Additionally, True’s 60+ years of experience enables them to design, match and balance oversized compressors, evaporators and condensers for truly unsurpassed performance, even in the toughest conditions.
Fan Motors Small, dinky, plastic fans have no place in a True refrigerator. On the contrary, True uses only completely sealed, oil-filled, self-lubricating, low velocity fan motors with a long life expectancy in their refrigerators. Paired with larger fan blades, these hefty fans produce high-volume, low-velocity air flow across the evaporator for faster recovery times, uniform temperature throughout the unit and fewer problems and down time. Just one more reason to make a True choice.
Strong, Durable Shelving Unlike almost any other refrigeration producer, True actually internally manufacturers their own heavy-duty shelves employing larger diameter steel for enhanced strength. The shelves are then bonded with powdered PVC to prevent the chipping, peeling and eventual corrosion that is common in competitors’ epoxy-coated shelves.
100% Run Testing Every single model that is manufactured by True is extensively run tested as part of the final quality inspection before being released into inventory. In fact, every refrigerator is run tested for 4-6 hours and each freezer is tested for at least 16 hours to ensure the best possible performance and reliability from the very first day you receive it.
Recent Customer Reviews
True (T-49) - 55" Solid Door Reach-In Refrigerator
Howard - May 16, 2013
True (T-49)
This refrigerator is used by 40 people regularly. It is easy to clean and maintains its temperature. The refrigerator is easy to manuever. I highly recommend becuse of the quality workmanship.
True (T-19) - 27" Solid Door Reach-In Refrigerator
David - April 9, 2013
True (T-19)
Bought a pair of these for my basement bar, one glass front, the other stainless. Maybe a little loud for a residential setting, but they look great and work really well. Ready for pool season and plenty of room for entertaining! Ordering and delivery from FoodServiceWarehouse.com was easy and fast. They kept me well informed of the order status at all times.
True (T-19G) - 27" Glass Door Reach-In Refrigerator
David - April 9, 2013
True (T-19G)
Bought a pair of these for my basement bar, one glass front, the other stainless. Maybe a little loud for a residential setting, but they look great and work really well. Ready for pool season and plenty of room for entertaining! Ordering and delivery from FoodServiceWarehouse.com was easy and fast. They kept me well informed of the order status at all times.
True (TS-49FG) - 55" Stainless Steel Glass Door Reach-In Freezer - 300 Series
Teresa - April 4, 2013
True (TS-49FG)
So far I am very satisfied with the equipment. Price was competitive and the product is of high quality. I did a lot of comparison shopping, including reviews of various brands before actually making the purchase.
True (TSSU-27-8) - 28" Sandwich/Salad Prep Table
Cris - April 1, 2013
True (TSSU-27-8)
This refrigerator was exactly what we expected. We received it plugged it in and it has worked excellent and fit our need. You can always count on True!
Recent Editorial Reviews
True (TWT-60-ADA)
True (TWT-60-ADA) - 61" ADA Compliant Worktop Refrigerator
A Great ADA Refrigerator
By Rob, FSW Product Expert
Review Date: 6/25/2009
For anyone unfamiliar with what "ADA Compliant" refers to, it means that a piece of equipment is made according to the standards set forth in the American Disabilities Act. This particular unit is about a 1/2" shorter than standard worktop refrigerators, but the best part is that the casters are 3" rather than the 5" casters on machines that are not compliant with ADA standards. This puts the refrigerator at the perfect height for anyone using a wheelchair. In general this is a great, reliable product. The manufacturer, True, has a reputation for providing superior customer service. They will work with any customers who have any issues to get them what they need. I've never had anyone complain. These worktop refrigerators are very versatile; they can really be used in drive-thrus to pizza parlors to high-end restaurants. The TWT-60-ADA is just a good, solid unit.
True (T-23G)
True (T-23G) - 27" Glass Door Reach-In Refrigerator
A Very Good Machine, But Not Cheap
By Rob, FSW Product Expert
Review Date: 6/18/2009
This is a very good product for any establishment where people need to see the food. Small, independent grocery stores love them because they provide a visual stimulus for their unique products that promotes the upsell. The top mount compressor makes for a much easier clean, and is particularly good for high volume traffic areas or very dusty areas. If you are in the desert, you will definitely want a top mount compressor because dust gets trapped easily in the bottom mounts making cleaning a complete pain. The best part about these machines is the customer service at True. The people there will jump through hoops to help customers out and get them the exact specifications they need. That being said, these units tend to have a fairly long lead time, of about 4-5 business days minimum. The biggest drawback is the price, it is higher than other, comparable units, and you are basically paying for the True name recognition. However, these are American made, so some will consider it worth the extra cost to support US business. All in all, these are good units, and I’ve never had a complaint.