SaniServ has been making commercial foodservice equipment since 1929. Simplistic designs, rugged construction and continuous improvement keep their products at the forefront of the frozen dessert and drink marketplace. SaniServ produces popular milkshake machines, batch freezers, frozen drink dispensers and soft serve ice cream units.
I agree completely with other reviewer- Saniserv 527: bought 5 machines, less than one year ALL agitator motors stopped working immediately after warranty ended- Saniserv refused to replace; bearing part 188464 needs to be replaced requiring machine shut down until parts are delivered; absolutely no service companies listed under saniserve site respond to calls. Poor service and very poor quality machines.
Bought machine new 4 years ago... replaced motor bearings twice (for both motors),replaced 1 motor ($800 +), replaced auger bearings twice (both sides), tons of drive belts due to wear and noise (machine itself is very noisy. Not worth $16K
I have 2 shops and I went away from Stoelting when I opened up my 2nd shop. I have been VERY disappointed with this machine. The service from Saniserv has been ok, but we have had belts fray, bearings go out and agitator motors go out. Not to mentioned how much trouble we've had with the electronic boards that are the "brain" of the machine. I've got 5 machines and they've ALL been replace...twice! If it was just the boards that were bad it would be one thing, but the actual machines themselves make sounds and are wearing out after only 6 months. Bottom line, DO NOT buy these machines!
We are very pleased with our new product. We use our ice cream machine daily and it is very easy cleaning and getting at all the parts. The machine is quiet when running. The machine has adjustments to make the ice cream firmer which is good in the summer. Thanks for a great machine.
SaniServ is proud to make all equipment in the United States of America. They have a manufacturing facility that’s located right outside Indianapolis, Indiana. When you purchase a SaniServ unit, know that you’re supporting an American company and workers.
State-of-the-art control systems and fewer internal parts ensure that SaniServ machines are a breeze to use and clean. You’ll spend more time serving tasty treats and less time servicing your machine when you select a SaniServ product for your establishment.
All new equipment from SaniServ requires use of the Check-Train-Start program in order to activate the manufacturer’s warranty. In your establishment, a technician will inspect the unit, train you on proper use and start it up for use. It’s a unique SaniServ service.
If you’re seeking options and accessories that are beyond what comes standard on SaniServ equipment, please contact a FoodServiceWarehouse.com Product Expert for pricing and availability. Our team is specially trained and ready to assist you in getting you the right units for your needs.