Great 1,2 punch combo for the price they offer. Can not find a better deal elsewhere, and great service.
Excellent Machine. Working Excellent. Makes Good ice
Bought this unit almost 3 years ago and it performed so poorly that following numerous ineffective service calls and weeks of down time iceomatic was forced to send a replacement unit. Now, the second unit is inoperable and after numerous service attempts, the second unit remains inoperable (and as with the first unit, weeks of down time) and iceomatic wants to buy it back for half the purchase price to get out of the warranty. I would only wish this machine on an enemy. I wouldn't put this unit into any commercial enterprise. Even if I were given one for free. Seriously, it is that bad.
I needed to replace the Ice-O-Matic filter in my restaruant. FSW had it in stock and delivered very fast. I will order from FSW again.
We installed a GE Monogram ice maker when we built out home in 2007. It failed a few weeks ago and was going to cost too much to repair so we went shopping. After a lot of research we settled on the GEMU090 because the size was right and we wanted nugget ice. I was very pleased with the customer service I received from FSW. The machine arrived in two days as promised.The machine was relatively light and easy to maneuver into place. I have a gravity drain so that hookup was simple. The water supply inlet is on the top and my old one was on the bottom. This meant that my hose was now too short and I had to replace the supply line. Not a big deal. All of the copper connections were included with the machine to connect a standard water supply line. The machine literally started making ice within 7 minutes of connecting it and powering it on. The initial ice was gray in color but the book told us to expect that. We scooped that out and then it cleared up. My ice tasted a bit like the vinyl hose I used but I expected that as well. That has also cleared as I expected. The machine is quiet and the ice is great! My only critiques are the lack of a front flap that prevents you from spilling ice as you scoop it out. Secondly, the lack of a light inside. For the price, I would expect a small LED light to illuminate the interior of the machine. Not show stoppers but simply personal preferences. I am VERY happy with the machine and the purchase process.