Managers should develop an employee handbook to educate workers about policies and procedures, maintain high standards of behavior and protect employee safety.
Though power outages are fairly common, they could wipe out thousands of dollars in sales and food inventory. Learn what to do in your restaurant in the event of an outage.
Many restaurants offer their employees meal benefits as an added incentive. Learn the best ways to manage the cost and practice of offering this employee benefit.
Employee turnover is a constant concern for many restaurant owners and operators. Learning to retain key employees can improve your business—and expenses—significantly.
Restaurant servers are the most successful when they have the proper training and support from their managers. Use these guidelines to outline an initial training program for newly hired servers, as well as ongoing training for continued support.
Up to three percent of annual sales in the average restaurant are lost due to insider theft. Learn how to secure cash and prevent theft in your restaurant before it becomes a problem.
To maintain order and accountability, managers need to establish a discipline and reward program for employees. Proper policies will maintain high standards and promote a better workplace.
Despite your best intentions, not every employee you hire will get along with everyone else. When conflicts arise amongnst workers, employ resolution techniques before taking drastic action.
Restaurant uniforms, though not always appreciated, are an important way for guests to identify employees. They are also important for maintaining a level of professionalism and cleanliness.
Learn about the Fair Labor Standards Act, Occupational Safety and Health Act and the U.S. Equal Employment Opportunity Commission and how they matter to your business.
Find employees that you can count on to deliver the high-level of service your restaurant requires.
Implement ordering methods and deliver accurate orders safely and on time with these tips.
Learn how offering suggestions and alternatives with embellished descriptions can be an effective way to upsell product to your restaurant guests.
Learn about some useful tips for managing a restaurant staff that includes multiple non-native English speakers, or even employees who don't speak English at all.
OSHA requires any restaurant using hazardous chemicals must have a written hazard communication program available to all employees. This ensures that all hazards are clearly and effectively transmitted in order to provide protection to those working with hazardous chemicals.
Though they are simple to use, commercial fryers can pose a threat simply because of the high temperatures and hot oil. Learn to avoid these hazards for safe fryer use.
Commercial mixers are far more powerful than their residential counterparts, and thus require more attention to safety instructions to avoid dangerous incidents.
A quality training program sets up each employee for success. Learn how to overcome challenges in your training program and create a rock solid team for your food service business.
The People Equity Model can keep you ahead of turnover, retain employees and keep your restaurant running efficiently.