Food Service Warehouse

Order Processing

Order Processing

Not long after you place your order you will receive an Order Confirmation email. At this time that we will begin processing your order for shipment. Processing involves receiving your order, transmitting the information to the appropriate vendor, and packing the product for shipping. Due to the immense number of manufacturers we deal with, processing times will vary from item to item. This can range from 24 hours to 6 weeks, depending on both the manufacturer and the product type.

Pricing & Specifications

While we make every effort to ensure the accuracy of prices shown on our website, mistakes occasionally happen due to human error or supplier price changes beyond our control. If there is an error, we will inform you as soon as possible and give you the option of continuing with your order at the correct price, or cancelling the order. We will not process your order until we have your instructions. If we are unable to reach you using the contact details you have provided, we will treat the order as cancelled and notify you in writing.

  • Prices and specifications are subject to change without notice.

  • We reserve the right to refuse orders where information has been mis-published, including prices, promotions, and specifications.

  • Typographic, photographic, and/or descriptive errors are subject to correction.

  • Some of our products may feature optional items or accessories in the photographs shown on the website. If this is the case, we will note in the product captioning and description that not all of the items shown are included for the product at that price.

Shipping Notification

When we receive confirmation that your item has shipped, you will receive a shipping notification email from us containing your tracking number. With this number, you have 24-hour access to monitor the progress of your package as it is in transit to you. Since most shipments come directly from the manufacturer it is likely that you will receive a separate shipping notification email for each item that you purchase.

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